Supported Living in Birmingham

24-Hour Support

At Elite Care Homes, we provide comprehensive 24-hour support to meet the diverse needs of our Service Users.

Our highly trained staff are available onsite to ensure all daily living requirements are met with professionalism and compassion.

24-Hour Support

At Elite Care Homes, we provide comprehensive 24-hour support to meet the diverse needs of our service users.
Our highly trained staff are available onsite to ensure all daily living requirements are met with professionalism and compassion.

Our Services Include:

Medication Administration

Ensuring the timely and accurate dispensing of prescribed medications managed by our Service User Management Software.

Personal Care

Assisting with hygiene, grooming and dressing well to maintain dignity and foster self-esteem.

Household Tasks

Providing support with cleaning, cooking and laundry to create a safe & comfortable living environment.

Shopping and Appointments

Accompanying Service Users to Medical, Social, or Personal Appointments as well as assisting with Grocery Shopping.

Activities and Social Integration

Encouraging participation in community events and social activities to promote Mental Well-being and Social Inclusion.

Emotional and Physical Support

Offering Companionship, Emotional Support and Crisis Intervention as needed.

Prompting and Encouragement

Motivating Service Users to engage in daily activities, maintain personal hygiene and participate in social interactions.

Prompting and Encouragement

Motivating Service Users to engage in daily activities, maintain personal hygiene and participate in social interactions.

These values guide our approach to care; ensuring that each Service User feels valued, respected, and empowered.

Our staff members play a vital role in promoting independence by providing guidance and support in decision-making, problem-solving, and skill-building. We believe that by fostering a sense of autonomy which allows Service Users to achieve greater self-confidence resulting in a higher quality of life.

Our Initiatives and Practices

We adhere to all Care Quality Commission (CQC) Regulations to ensure our services meet the required standards of care.
 
Key Standards:
  • Safe
  • Effective
  • Caring
  • Responsive
  • Well-led
Our commitment to compliance ensures continuous improvement and the delivery of the highest standard of care.
We follow a comprehensive referral and assessment process to ensure that every individual receives tailored care that meets their specific needs.
 
Our process includes:
  1. Comprehensive Information Gathering:
    • Psychiatric History
    • Forensic History (if applicable)
    • Risk History
    • Personal Background
    • Health History, Educational Workshops
  2. Initial Assessment by Senior Management: Our experienced management team conducts a preliminary review to understand the individual’s needs.
  3. Face-to-Face Assessment: We visit the individual in their current environment to better understand their routines, preferences, and support needs.
  4. Stakeholder Discussions: Engaging with Ward Managers, Social Workers and Family Members to gather a holistic understanding of the individual’s needs
  5. On-Site Visit and Secondary Assessment: Arranging for the individual to visit our Supported Living Facilities to experience the environment and undergo further assessments.
  6. Detailed Report and Decision: Preparing a comprehensive assessment report outlining the proposed care plan, ensuring the best possible support.
Our Supported Living Accomodations are situated in safe & accessible areas of Birmingham and the surrounding regions.
 
Each property is equipped with modern amenities and security features to ensure a comfortable and secure living environment. Our housing provider works with Registered Social Landlords to ensure our accommodation is fully compliant with HMO regulations.
 
Our Accommodations include features such as:
  • Private Rooms
  • Communal Areas
  • Gardens and Outdoor Spaces
  • Accessibility Features
  • 24-Hour CCTV Monitoring
We conduct regular Health and Wellbeing Checks to ensure our Service Users remain in optimal health.
 
These include:
  • Physical Health Checks
  • Mental Health Assessments
  • Medication Reviews
  • Diet and Nutrition Support
Our goal is to provide Holistic Care that addresses both the Physical and Mental Wellbeing of our Service Users.
Elite Care Homes is committed to promoting equality, diversity, and inclusion in all aspects of our service. We ensure that every individual is treated with respect and dignity; regardless of their cultural, religious, or personal background.
 
Our services are designed to be inclusive and adaptable to meet the unique needs of each Service User, respecting their preferences and promoting a welcoming environment for all.
We believe that meaningful engagement in community activities is essential for promoting overall wellbeing and confidence.
 
Our wide range of activities encourages Social Inclusion, Mental Health Improvement and Physical Wellbeing.
 
Activities Offered:
  • Arts and Crafts
  • Gardening
  • Group Outings
  • Fitness Classes
  • Volunteering Opportunities
  • Educational Programmes
We empower Service Users to engage in their local communities, fostering a sense of belonging and purpose.
Our dedicated team of professionals forms the backbone of Elite Care Homes. We ensure every staff member undergoes rigorous vetting and continuous training to maintain the highest standards of Care and Support.
 
Training and Vetting Processes:
  • Enhanced DBS Checks
  • CQC Compliance Training
  • Mental Health First Aid
  • Medication Administration
  • Safeguarding and Child Protection
  • Equality and Diversity Training
  • Crisis Intervention Techniques
  • Other Mandatory Training
We invest in continuous professional development, ensuring that our staff remain knowledgeable about best practices and are equipped to provide high-quality Care and Support.
Each Service User is assigned a dedicated Key Worker who oversees their personalised care plan.
 
The Key Worker acts as a liaison between the Service User, their family, and Healthcare Professionals to ensure a seamless care experience.
 
Our Key Worker system fosters trust, communication, and consistency, providing Service Users with a familiar point of contact who understands their needs and preferences.
 
The Key Worker also assists with registering the Service User with Healthcare Professionals, such as GPs, Opticians, and Dentists, ensuring that all health-related needs are promptly addressed.

Life Stories: Real Impact, Real Change

John's Journey to Independence

John came to Elite Care Homes after years of struggling with severe anxiety and depression. Through our personalised care plan and community integration activities, John rediscovered his sense of purpose. He now volunteers at a local community centre and has regained his confidence.

Emma's Recovery Story

Emma, a young woman with autism, faced challenges with social interactions. With support from our keyworker system and participation in social activities, Emma built meaningful relationships and now leads art workshops for other residents, sharing her passion with the community.
If you or a loved one could benefit from our Supported Living Services, please get in touch with us:
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